"To ensure a high degree of expertise and knowledge in those representing Clearswift, we require certification of the technical and sales staff members of partner organizations according to specific criteria.
Clearswift provides training courses to help Partners gain the required certification for their Partner level. Each Partner level has differing certification requirements which must be maintained in order to retain that level and the discounts and benefits it holds."
Distributor
Premium
Authorized
Registered
Minimum of 3 Certified MIMEsweeper Engineers for each product sold
Minimum of 2 Certified MIMEsweeper Engineers for each product sold
Minimum of 1 Certified MIMEsweeper Engineers for each product sold
Minimum of 3 Certified MIMEsweeper Sales Professionals for all core products
Minimum of 3 Certified MIMEsweeper Sales Professionals in each of:
Minimum of 2 Certified MIMEsweeper Sales Professionals in each of:
1 Certified MIMEsweeper Sales Professional
- MIMEsweeper for SMTP software
- MIMEsweeper for SMTP software
- MIIMEsweeper Email Appliance
- MIIMEsweeper Email Appliance
- MIMEsweeper Web Appliance
- MIMEsweeper Web Appliance
Industry Recognition - By becoming MIMEsweeper certified, you will achieve industry recognition for your ability to install, configure, implement and troubleshoot Clearswift’s products and technologies. Certification provides you with the technical expertise needed to solve your customers' problems. This increases customer satisfaction and helps solidify your reputation as a content security expert.
The program for Cleaswift CMEs is designed for security professionals with comprehensive knowledge and skill in installing and configuring enterprise security systems that use Clearswift’s products. This security professional will also have a basic understanding of security administration tasks.
Clearswift a Tier One vendor
Clearswift must be the product and vendor of choice for both e-mail & Web security solutions
Postsales support to End user
Regional Partners Trained technical support staff must be able and availabale to provide both level 1 and level 2 support to end users as well as sell Clearswift Direct support
Not for Resale (NFR) Licenses Availibility
Partners must be able to make available hardware, software and VMWare licenses to end users for the purposes of familiarization or demonstration only
Demo Licenses Availability
Partners may purchase certain appliance units for internal demo centers, external demo (tradeshows), internal support centers and internal training
Internal Licenses Availability Licenses for Partner internal use only (with applicable discount)
Links to Clearswift website
Partners must have links from their website to the Clearswift website to enable end users to access the latest Clearswift information and updates
Annual Business Plan
Partners are required to provide a quarterly business plan to include agreed revenue targets by product per quarter. The plan will be reviewed with the relevant Clearswift Regional Partner Manager.
Reporting
Partners will be required to supply monthly sales forecasts and incident reporting
Marketing
A quarterly marketing plan will be required Marketing Development Funds (MDF) will be made available, based upon an agreed % of license billings and can be requested via the local Regional Marketing.
DISTRIBUTOR
PREMIUM
AUTHORIZED
REGISTERED
NECESSARY CERTIFICATIONS
Minimum of 3 x Certified MIMEsweeper engineers, with certification for every product sold.
3 x Certified MIMEsweeper Sales Professionals covering all core products.
Dedicated Product Manager / Sales Specialist.
2 x CME (certified for all products sold).
3 x CMSP (minimum of qualification on Email SW and Appliances and Web Appliances).
Nominated Product Manager / Sales Specialist.
1 x CME (certified for all products sold).
2 x CMSP (minimum of qualification on Email SW and Appliances and Web Appliances)
1 x CMSP
CLEARSWIFT A TIER ONE VENDOR
Clearswift is product of choice for email and web security
Clearswift is product of choice for email and web security
N/A
N/A
POSTSALES SUPPORT TO END USER
Provides level 2 support
Provides level 1 support or sells Clearswift Direct
Provides level 1 support or sells Clearswift Direct
No support provided. Sells Clearswift Direct.
NFR LICENSES AVAILABILITY
Software: Yes (discount?)
Hardware: Yes + VMWare
Software: Yes
Hardware: Yes + VMWare
Software: Yes
Hardware: VMWare
No
DEMO LICENSES AVAILABILITY
Yes. Must purchase at least 1 Email and Web Appliance for demo purposes.
Yes. Must purchase at least 1 Email and Web Appliance for demo purposes.
Yes
Yes
INTERNAL LICENSES AVAILABILITY
Yes, 70% discount
Yes, 70% discount
Yes, 50% discount
No
LINKS TO WEB SITE
Must carry link to Clearswift.com
Must carry link to Clearswift.com
Must carry link to Clearswift.com
Not mandatory
ANNUAL BUSINESS PLAN
To be reviewed quarterly with agreed revenue targets by product and quarter.
To be reviewed quarterly with agreed revenue targets by product and quarter.
To be reviewed quarterly with agreed revenue targets by product and quarter.
Not mandatory
RENEWALS
Consistent renewal retention.
Consistent renewal retention.
Consistent renewal retention.
Consistent renewal retention.
REPORTING
Monthly sales forecast and incident report.
Monthly sales forecast and incident report.
N/A
N/A
MARKETING
Quarterly marketing plan completed.
MDF funds available based upon agreed % of First year licenses ( FYLS) & Multi Year Support ( MYS)
Quarterly marketing plan completed.
MDF funds available based upon agreed % of First year licenses ( FYLS) & Multi Year Support ( MYS)
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